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Fast Verification for Your Nigerian Account

Verification confirms your identity, age, and contact data as required in Nigeria. You can deposit and play, but withdrawals stay on hold until you verify; reviews usually finish in under 15 minutes and may take up to 24 hours at peak times. Your documents are encrypted and kept safe on the official site.

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Step-by-step guide to verify your account

Verification is an essential step to use every feature. Here is the official guide for Pin-Up account verification.

1

Tap Verify Now

Click the button below to go to your verification page on this website.

2

Open Profile > Verification

Sign in, open your profile, then select the verification tab.

3

Enter your details

Type your legal name, date of birth, address, email, and a Nigerian phone number (+234).

4

Upload documents

Add clear photos of your ID, a selfie, and a recent proof of address.

5

Submit and track

Send your request and watch the status in your profile; you will also get an email update.

Who can complete account verification on Pin-Up

Account verification required on Pin-Up follows simple rules. Make sure your details match your documents.

  • You are 18+ and resident in Nigeria.
  • Your names match your government ID.
  • You use a valid email and a mobile number starting with +234.
  • You allow camera access to take a live selfie when prompted.
  • You upload clear, unedited colour images or PDFs.
  • Your payment method is in your name and matches your profile.

Documents you may submit for verification

Prepare one identity document and a proof of address. Some payment methods may need extra proof for Pin-Up verification.

  1. Government-issued ID: NIN Slip or card, Driver’s Licence, International Passport, or Voter’s Card. Must show full name, photo, date of birth, ID number, and expiry (if any).
  2. Selfie / liveness photo: A live photo that matches your ID image, taken in good light.
  3. Proof of address: Utility bill or bank statement not older than 3 months, showing your full name, residential address, issue date, and issuer logo.
  4. Payment method proof: For cards, show first 6 and last 4 digits, name, and expiry; cover other digits and CVV. For bank or e-wallet, a statement or in-app screenshot showing your name and account number.
  5. Extra checks (if asked): Short questionnaire or source-of-funds note to confirm your profile.

Why finishing your verification matters

Verification protects your account and keeps the platform compliant in Nigeria. It also helps resolve support requests faster on Pin-Up.

  • Withdraw funds without unnecessary delays.
  • Higher limits and access to more payment options.
  • Stronger fraud prevention and account recovery.
  • Eligibility for promos once terms are met.
  • Safer play by preventing underage access.

FAQ

Why was my document declined?

Common reasons include blurry images, glare, cropped edges, expired ID, or details that do not match your profile.

How do you change your phone number or email during review?

Update the field in Profile > Settings, then re-confirm by OTP or email link. If locked, contact support in chat.

Do you need to verify again after changing device?

No. Changing phone or browser does not require new KYC. A quick security check or OTP may appear.

What file types and sizes are accepted?

JPG, PNG, or PDF are usually fine. Keep each file under 10 MB and ensure text is readable.

What if you do not have a recent utility bill?

Use a bank statement, tenancy agreement, or official letter showing your name and address issued in the last 3 months on Pin-Up.

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