Pin-Up Registration, Login and Verification Process

Registering through the Pin-Up mobile app follows a similar process to the website, with the steps adapted for a smaller screen. Once the app is installed on your Android or iOS device, follow the steps below.

1. Open the App: Launch the Pin-Up app on your device and tap the registration button on the home screen.
2. Select a Sign Up Method: Choose to register by phone number, email address, or social account. Enter the required personal details in the fields provided.
3. Set Your Password and Currency: Create a secure password and select Nigerian Naira (NGN) as your preferred currency.
4. Accept Terms and Confirm: Tick the box to accept the terms and conditions, then confirm your account using the verification code sent to your phone or email.
5. Log In and Start Playing: Once confirmed, log in to your new account and proceed to claim your welcome bonus.

Before you complete the Pin-Up registration, there are specific requirements you must meet. These rules are in place to protect all users on the platform and ensure compliance with applicable regulations. Every player is expected to meet the following conditions before creating an account.

1. Age requirement: You must be at least 18 years old to register and place real-money bets on Pin-Up.
2. One account per person: Each user is allowed only one account. Creating duplicate accounts can result in permanent suspension.
3. Accurate personal information: All details you provide during registration, including your name and date of birth, must be truthful and match your official identification documents.
4. Document availability: You must be prepared to submit a valid government-issued ID, such as a National Identity Card, international passport, or driver’s licence, during the verification process.
5. Geographic eligibility: You must be located in a jurisdiction where online gambling is permitted. Attempting to register from a restricted country violates the platform’s terms.

Account verification is a mandatory step that confirms your identity and protects your funds. Completing the Pin-Up verification process allows you to make withdrawals, access higher deposit limits, and keep your account fully secure. For Nigerian players, this process is typically completed within 24 to 48 hours after document submission.

1. Log In to Your Account: Access your account through this website and navigate to the profile or account settings section.
2. Go to the Verification Section: Locate the identity verification area within your account dashboard and begin the process.
3. Upload a Valid ID: Submit a clear photo or scan of a government-issued document such as your NIN slip, international passport, or driver’s licence.
4. Provide Proof of Address: Upload a recent utility bill, bank statement, or any official document showing your name and residential address, dated within the last three months.
5. Await Confirmation: The Pin-Up team reviews your submitted documents. You will receive a notification once your account verification is approved.

Accessing your account is a quick process once registration is complete. Use the steps below to log in and return to your games or bets.

Open the Login Page

Click the login button on this page to go directly to the Pin-Up sign in screen.

Enter Your Credentials

Type in the email address or phone number you used during registration, along with your password.

Complete Any Security Check

If prompted, complete a security verification step such as a CAPTCHA or a one-time code sent to your phone.

Access Your Account

Once your details are confirmed, you will be directed to your account dashboard where you can place bets, play casino games, and manage your profile.

New players on Pin-Up receive a generous welcome package covering both casino and sports betting. To access the full bonus, use the promo code PBONG35 during the deposit stage after completing registration. The table below outlines the available offers for new accounts.

All bonuses are credited after your first deposit. Free spins are added to eligible casino slots. Minimum deposit requirements and full wagering conditions are available in the promotions section of your account.

Most registration problems have straightforward fixes. If you encounter any of the issues below, the solutions listed will help you resolve them quickly.

• Problem: The registration form is not submitting. Solution: Check that all required fields are filled in correctly. Ensure your date of birth and email format are valid, then try submitting again.
• Problem: You did not receive the confirmation email or SMS. Solution: Check your spam or junk folder. If the message is not there, request a new code from the confirmation screen. If the issue persists, contact customer support.
• Problem: Your phone number or email address is already registered. Solution: You may already have an existing account. Use the password recovery option to regain access rather than creating a new one.
• Problem: Your account was blocked immediately after registration. Solution: This may be triggered by a mismatched IP address or incomplete details. Contact the support team directly through live chat for assistance.
• Problem: The promo code PBONG35 was not applied to your deposit. Solution: Confirm the code was entered before the deposit was processed. If it was not applied, reach out to customer support with your transaction details.

If you have forgotten your password, you can reset it in a few steps without losing access to your account or funds.

1. Go to the login page on this website and click the “Forgot Password” link below the sign in form.
2. Enter the email address or phone number linked to your account. You will receive a reset link or one-time code depending on the contact method you choose.
3. Open your email inbox or check your SMS messages for the reset code or link. If using email, also check your spam folder.
4. Follow the link or enter the code to access the password reset form. Type in your new password and confirm it.
5. Log in using your new password. If you still cannot access your account after resetting, contact the support team through live chat for further assistance.

You may choose to close your account for personal reasons, responsible gambling considerations, or because you no longer use the platform. Before proceeding, ensure you have withdrawn any remaining balance.

1. Log in to your account and navigate to the account settings or profile section.
2. Look for the option to close or deactivate your account. If this option is not visible in the settings, proceed to the next step.
3. Contact the customer support team via live chat or email. Submit a formal request to have your account permanently deleted, providing your registered email address or phone number for identification.
4. Follow any additional steps requested by the support team, such as confirming your identity. Once the request is processed, you will receive a confirmation that your account has been closed.