How Our Rules Apply in Nigeria

These terms set out the rules for using the official website and mobile application in Nigeria. By creating an account and using the services, you accept these terms, our Privacy Policy, and any sport and casino rules. The terms apply to all bets, bonuses, and transactions on your account in Nigeria. The operator may update these terms to reflect legal or product changes and will post the revised version on the site.

General rules for registration, use, and rights

By accessing or using the services, you agree you have read and accepted these terms. If you do not accept them, do not complete registration or place a bet.

Eligibility and registration

  • You must be at least 18 years old and have legal capacity under Nigeria law.
  • You must not be prohibited by your local law from betting or using gaming services.
  • One account per person, household, payment method, device, and IP range is allowed. Duplicate accounts may be closed and bets voided.
  • During registration, you must provide accurate information. Keep your login secure and change your password if you suspect unauthorised use.

Use of the platform

  • Use the account only for personal betting, not for business, arbitrage syndicates, or professional reselling of odds or data.
  • Do not use bots, scripts, or any method that gives an unfair advantage or harms services.
  • Content, odds displays, and software are protected by intellectual property laws. You receive a limited licence to use them for personal betting.

Modification of terms and services

  • The operator may modify the terms, product rules, odds formats, and bonuses. Material updates take effect after publication. Continued use means acceptance of the changes.

Bonuses and promotions

  • Bonus rules, wagering, expiry, and restrictions form part of these terms. A bonus may be removed if obtained in error, by abuse, or in breach of promotion rules.

Liability and errors

  • Markets, event data, and prices may contain obvious errors or misprints. Bets placed at manifestly incorrect odds may be settled as void or at the correct odds.
  • Services are provided on an as-available basis. The operator is not liable for loss of profits, indirect loss, or failures caused by telecommunications or third-party outages. Your statutory rights under Nigeria law remain unaffected.

Account closure and suspension

  • The operator may suspend or close an account for legal, security, responsible gambling, or compliance reasons.
  • You may close your account at any time via support or your profile settings.

Governing terms and complaints

  • These terms operate alongside applicable laws of the operator’s licensing jurisdiction and mandatory consumer protections in Nigeria.
  • You may raise a complaint through the Help Centre. If unresolved, you may escalate to applicable regulators referenced on the site footer.

General betting rules for bets, odds, and settlement

Eligibility to place bets

  • Only verified users who meet age and legal requirements may place bets.
  • The platform may restrict betting from certain locations or on certain markets where not allowed by law.

Bet acceptance

  • A bet is accepted when it appears as confirmed in your bet history. Pending or timed-out slips are not valid.
  • Odds may change before acceptance. The final odds are those shown on the confirmation.
  • For live betting, a short delay may apply before acceptance to manage rapidly changing event data.

Stake limits and payouts

  • Minimum and maximum stake, and maximum payout per event or bet type, apply. Current limits are shown on the bet slip or rules page.
  • System and combo bets may have different limits and payout caps.

Settlement and results

  • Bets are settled based on the official result as published by the event’s governing body. Subsequent changes to results do not affect settlement unless stated in specific sport rules.
  • If an event is postponed or abandoned, bets may be void or settled per the specific market rules. If a market is void, stakes are returned to your account.

Restrictions and conduct

  • You must not place bets sourced from insider information or manipulate any event.
  • Accounts identified as part of arbitrage rings or collusive activity may face limits, bet cancellations, or closure.

Errors and palpable mistakes

  • Where a market is offered in error, where odds are manifestly wrong, or where a line is inverted, affected bets may be settled at the correct odds or voided.

Cancellations and cash out

  • You cannot cancel a confirmed bet. Cash out may be offered on selected markets at the available rate, which is not guaranteed and may be withdrawn during an event.

Bonuses and free bets

  • Free bets return winnings only, not the stake, unless stated. Wagering, market restrictions, expiry, and minimum odds apply as set out in the bonus terms.

Payments in Nigeria: deposits, withdrawals, and limits

Currency and ownership

  • Your account operates in Nigerian Naira (NGN). You may use only payment methods registered in your own name.

Deposits

  • Available methods include local bank transfer, cards, and approved e-wallets as shown in the cashier.
  • Minimum and maximum deposit amounts are displayed per method. Processing is usually instant, but bank delays can occur.
  • The operator does not charge deposit fees. Your bank or payment provider may charge fees.

Withdrawals

  • Withdrawals are made to the same payment source used for deposit, where possible. Proof of payment ownership may be required.
  • Processing times depend on method and verification status. Typical review time is up to 24 hours on business days, followed by payment network time.
  • Withdrawal limits per transaction, day, or month apply. Limits are shown in the cashier.

KYC and AML checks

  • Before a withdrawal, you may be asked to complete identity verification to meet KYC and anti-money laundering obligations.
  • Verification may include government ID, address proof, source of funds, or, where lawful, confirmation of BVN or NIN details.

Transaction rules and restrictions

  • Transactions may be delayed or declined where fraud, chargeback risk, or regulatory breaches are suspected.
  • The operator may split payouts to meet method or regulatory limits.
  • If funds are credited in error, you must notify support. Erroneous credits may be reversed.

Cancellations and reversals

  • A withdrawal request can be cancelled in the cashier until marked as processing. Once processing starts, cancellation is not available.

Dormant accounts and fees

  • If no login or transaction occurs for a prolonged period, the account may be marked inactive. Reasonable administrative fees may apply as displayed in the cashier, subject to Nigeria law.

Responsible gambling and player safeguards in Nigeria

Commitment to safer betting

  • Betting should be recreational. You are responsible for how you use the services and for managing your spend and time.

Player tools

  • Deposit limits, loss limits, stake caps, and session time reminders are available in your account.
  • Time-out and self-exclusion options let you restrict access for periods that suit your needs.
  • Reality checks and access to full bet and payment history support informed decisions.

Identifying risk

  • If gambling affects your finances, work, education, or relationships, consider a break and seek help.

Support and resources

  • Gambling Therapy: gamblingtherapy.org
  • GamCare: gamcare.org.uk
  • Gamblers Anonymous: gamblersanonymous.org
  • Nigeria National Lottery Regulatory Commission – consumer information: nlrc.gov.ng

Minor protection

  • Underage betting is prohibited. Use device-level controls and content filters to prevent access by minors.

Anti-money laundering and KYC obligations in Nigeria

Legal obligations

  • The operator maintains procedures to deter money laundering and terrorism financing, aligned to licensing rules and applicable Nigeria requirements.

Customer due diligence

  • Verification may include identity, age, address, payment ownership, source of funds, and source of wealth where relevant.
  • Enhanced checks apply to higher-risk profiles, including PEP screening and sanctions screening.

Monitoring and controls

  • Transactions are monitored for unusual patterns, rapid cycles of deposits and withdrawals, and use of third-party payments.
  • Suspicious activity may be reported to relevant authorities, including the Nigerian Financial Intelligence Unit where applicable.

Consequences of breaches

  • The operator may refuse transactions, freeze funds, apply account limits, or close an account that breaches AML policies.
  • You agree to cooperate and provide documents promptly when requested.

Privacy and data protection in Nigeria

Data protection framework

  • Personal data is handled in line with applicable privacy laws, including the Nigeria Data Protection Act 2023 and relevant guidance.

Data we collect

  • Registration data: name, date of birth, contact details.
  • Compliance data: ID documents, address proof, verification results.
  • Technical data: device, IP address, cookies, and log data.
  • Transaction data: deposits, withdrawals, bets, bonuses, and account activity.

How data is used

  • To provide services, manage your account, verify identity, prevent fraud, set limits, settle bets, process payments, and deliver support.
  • To meet legal obligations, including AML and responsible gambling duties.
  • For analytics, product improvement, and security monitoring.

Legal bases

  • Performance of a contract, legitimate interests, legal obligations, and, where required, your consent.

Sharing and transfers

  • Data may be shared with payment providers, verification partners, analytics and security vendors, and regulators or law enforcement when legally required.
  • Cross-border transfers use appropriate safeguards such as contractual protections.

Your rights

  • Request access, correction, deletion, restriction, portability, and objection to certain processing.
  • Manage marketing preferences at any time.
  • Submit a privacy request through the Help Centre. Contact details of the Data Protection Officer are provided in the Privacy Centre.

Retention and cookies

  • Data is kept for the period needed to deliver services and meet legal retention rules. Cookie settings can be managed in your browser and in the Cookie Policy.

Security of your account, transactions, and data

Security controls

  • Transport layer encryption protects data in transit. Sensitive information is stored using industry-standard safeguards.
  • Two-factor authentication is available for stronger login security.
  • Continuous monitoring detects unusual logins, payment anomalies, and abuse of bonuses.

Your responsibilities

  • Choose a strong password, keep credentials confidential, and enable 2FA.
  • Review your account activity regularly and report any suspected unauthorised use.
  • Ensure your devices and networks are updated and protected by reputable security software.

Incident response

  • Security events are investigated and managed under documented procedures. You will be notified of a data breach when required by law.

Limitations

  • No platform can guarantee absolute security. Reasonable technical and organisational measures are maintained to reduce risk to an appropriate level.

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