Fast help for Nigeria users
This page shows all Pin-Up contacts for users in Nigeria. You can get the Pin-Up number, email, live chat, messengers, and our official social pages in one place. We reply in English and Nigerian Pidgin; average wait is under 2 minutes on live chat and under 12 hours by e-mail.
Reach our team: email, number, chat, and more
Reach us for partnerships, media, marketing, affiliates, corporate matters, legal details, or investor proposals. For formal cases, use the Pin-Up email address or request the Pin-Up contact number in chat if you need a call.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat (24/7) | Log in to your account, open Help > Live chat. Average reply: under 2 minutes. | Urgent account issues, deposits and withdrawals, verification, game errors, responsible play help. |
| Email support | Open Help > Email us, or use the on-site contact form on this page. Average reply: 2–6 hours. | Detailed cases, document uploads, compliance requests, technical logs, feedback. |
| Phone / Callback | Open Help > Call me to request a callback. We will display the verified Nigeria number before the call. Usual wait: 15–30 minutes. | Time-sensitive payment matters, account lockouts, security alerts. |
| Tap Help > WhatsApp, or save +234 [WhatsApp number] and send a message. Replies: 5–10 minutes. | Quick status checks, short questions, links to guides, message attachments. | |
| Telegram | Message [@SupportNG_Official]. Start chat and confirm your user ID. Replies: under 15 minutes. | Service updates, account guidance, basic troubleshooting. |
| Send a DM to facebook.com/[official-ng-page]. Replies: under 1 hour. | General questions, updates, how to follow rules, promo page links. | |
| X (Twitter) | Send a DM to x.com/[official-ng-handle]. Replies: under 1 hour. | Fast updates, brief questions, link checks for the official platform. |
| Send a DM to instagram.com/[official-ng-profile]. Replies: 1–2 hours. | Basic support, content questions, event info. | |
| Affiliates | Use the partner portal (Partners > Sign in) or email partners.ng@[official-domain]. Replies: 1 business day. | CPA/RevShare, tracking, invoices, media kits. |
| Press and media | Email press.ng@[official-domain]. Replies: same day. | Interviews, comments, brand assets, statements. |
| Legal and compliance | Email legal.ng@[official-domain]. Replies: 1–2 business days. | Terms, policies, data requests, KYC/AML queries. |
| Security | Email security.ng@[official-domain]. Replies: priority. | Report phishing, fake pages, account takeovers, data concerns. |
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